Cutter Group

2nd February 2021

Only Done It Again

Cutter Group makes history by scooping a second Fujitsu Global SELECT Innovation Award Following on from the award in 2016, Cutter was once again recognised for […]
21st April 2020

Hiring Work-From-Home Employees

Cutter Group has operated a work from home model since its inception fifteen years ago. I have been with the company for seven years, and during […]
24th March 2020

Managing Home Workers

Given the COVID-19 pandemic forcing a lot of unplanned home and remote working, I wanted to share a few ideas for managers who have found themselves […]
28th February 2020

Leveraging Freshdesk Analytics – Part 2

This article is the second of a two-part series looking at the new Analytics feature in Freshdesk. The first part focussed on customer-facing reports and is […]