Cutter Group makes history by scooping a second Fujitsu Global SELECT Innovation Award Following on from the award in 2016, Cutter was once again recognised for […]
Given the COVID-19 pandemic forcing a lot of unplanned home and remote working, I wanted to share a few ideas for managers who have found themselves […]
This article is the second of a two-part series looking at the new Analytics feature in Freshdesk. The first part focussed on customer-facing reports and is […]
