Cutter Group

28th February 2020

Leveraging Freshdesk Analytics – Part 2

This article is the second of a two-part series looking at the new Analytics feature in Freshdesk. The first part focussed on customer-facing reports and is […]
28th February 2020

Leveraging Freshdesk Analytics – Part 1

Freshdesk recently held a webinar on their new Analytics functionality which will replace the old Reports feature. Due to time constraints they were quite light in detail on […]
16th January 2019

Cutter Help Desk Migration

As an organisation that focuses on delivering high standards of service and support, it is essential for us here at Cutter to utilise an effective helpdesk […]
14th November 2018

Munich Again

Fujitsu Forum 2018 For Cutter, November means it is time for us to head to Munich for the annual Fujitsu Forum event. The event is the […]